Propelhaus ("we," "us," or "our") operates Wordsify, a video transcription application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Wordsify, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

Video URLs: URLs of YouTube and TikTok videos you submit for transcription
Language Preferences: Your selected language settings for transcription
Saved Transcripts: Transcripts you choose to save are stored locally on your device only

1.2 Information Collected Automatically

Device Information: Device type, operating system version, and unique device identifiers
Usage Data: Features used, transcription requests, and interaction patterns
IP Address: Your IP address when accessing our services
Crash Reports: Technical information about errors and crashes via Sentry

1.3 Push Notifications

If you enable push notifications, we store a device token to deliver notifications. We use notifications only for service-related purposes (such as transcription completion) and never for marketing. You can disable notifications at any time through your device settings.

1.4 Information We Do NOT Collect

No Account Required: We do not require registration for basic features
No Email Collection: We do not collect email addresses for basic use
No Video Content Storage: We do not download, store, or host any video content
No Permanent URL Storage: Video URLs are processed transiently and not permanently stored

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service
Process your transcription requests
Improve and optimize the Service
Monitor usage patterns and diagnose technical issues
Prevent fraud, abuse, and violations of our Terms of Service
Comply with legal obligations

2.1 Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to provide you with our transcription services
Legitimate Interests: Processing for service improvement, security, and fraud prevention, where these interests are not overridden by your rights
Legal Obligations: Processing required to comply with applicable laws
Consent: Where you have given explicit consent for specific processing activities

3. Third-Party Services

We use the following third-party services to operate Wordsify:

3.1 Payment Processing

Apple App Store: Processes iOS subscriptions according to Apple's Privacy Policy
Google Play Store: Processes Android subscriptions according to Google's Privacy Policy

We do not receive or store your payment card information. All payment processing is handled directly by Apple or Google.

3.2 AI and Transcription Services

Cloudflare Workers AI: Processes TikTok audio for transcription using the Whisper model. Audio is processed transiently and not stored.
OpenAI: Powers AI features such as summarization. Data sent to OpenAI is subject to OpenAI's Privacy Policy.

3.3 Content Platforms

YouTube API: Used to retrieve video captions. Subject to Google's Privacy Policy.
TikTok: Video content accessed for transcription. Subject to TikTok's Privacy Policy.

3.4 Infrastructure and Analytics

Amazon Web Services (AWS): Cloud infrastructure for hosting our services
Cloudflare: Content delivery and security services
Sentry: Error monitoring and crash reporting to improve service reliability

3.5 Data Sharing Practices

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with third parties as described above (service providers) or when required by law. We may disclose information if we believe it is necessary to:

Comply with legal obligations or respond to lawful requests
Protect the rights, property, or safety of Propelhaus, our users, or others
Enforce our Terms of Service
Investigate potential violations or fraud

3.6 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, user information may be among the assets transferred. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

4. Data Retention

Transcripts: Stored locally on your device only. We do not retain copies of your transcripts on our servers.
Video URLs: Processed transiently for transcription and not permanently stored.
Usage Data: Retained in anonymized or aggregated form for analytics purposes.
Crash Reports: Retained by Sentry according to their data retention policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

HTTPS encryption for all data transmission between your device and our servers
Secure cloud infrastructure with industry-standard protections
No storage of payment information (handled entirely by Apple and Google)
Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

6.1 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Portability: Request your data in a machine-readable format
Restriction: Request limitation of processing
Objection: Object to processing of your personal data

6.2 CCPA Rights (California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request information about the personal data we collect and how it is used
Right to Delete: Request deletion of your personal data
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
No Sale of Personal Information: We do not sell your personal information to third parties

To exercise any of these rights, please contact us at support@propelhaus.com.

7. Children's Privacy

Wordsify is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will delete that information promptly.

This policy complies with the Children's Online Privacy Protection Act (COPPA).

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. Our service providers, including AWS, Cloudflare, and OpenAI, may process data in various locations.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities.

9. Cookies and Tracking

We use minimal cookies and tracking technologies:

Essential Cookies: Required for basic website functionality
YouTube Player: The embedded YouTube player may set cookies according to Google's policies

We do not use advertising cookies or sell data to advertisers.

9.1 Do Not Track

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing not be tracked. We currently do not respond to DNT signals because there is no industry standard for how to handle them. However, we minimize tracking as described in this policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@propelhaus.com

Company: Propelhaus
Location: Quebec, Canada